We work with a very small stock, because we believe a "Made to Order" Model is best for the Planet. Items in stock are ready to ship, and it will be shipped Domestically within 2-3 business days and Internationally in 3-5 business days.
Most of our products and personalized pieces are handcrafted and Made to Order especially for you and will ship within 20 business days. If you’ve got a specific date in mind, we’ll do our best to look after your request – just drop us a line at email@example.com with the subject line Rush Orders.
Currently we are shipping worldwide taking all precautions necessary due to the challenge of the current events within this Pandemic.
In rare cases Shipping Restrictions may apply due to your location, in case that happens we will contact you via e-mail.
Don't feel left out, if you are in a country we do not deliver. Reach out.We will work something out together, and try our best to ship to your location.
Shipping charges are calculated at checkout.
• Standard delivery takes 5-10 business days domestically after confirmed shipment.
• Allow 10-15 business days for International Deliveries after confirmed shipment.
• Delays may apply due to current events.
• We will supply your tracking number and do our best to keep you up to date.
Exceptions may apply depending on our carrier restrictions and due to any event out of our control and service of our Carriers. We are doing our best to delver to more locations. If you have questions Drop us a Note here
We work with the following major companies as forms of payments:
Credit Cards • Visa • Mastercard • AMEX
Fast Check Out • Apple Pay • Google Pay • Shopify Pay
Managing Your Order
Once your order has been placed, we will send you a confirmation email. Made to Order items take 10-20 business days to be hand-crafted, polished and inspected. We will drop you another note to let your know your item is ready for shipment. Once your order is fulfilled, it will be packed and quality controlled by one of our jewelry concierges.
Once your order ships we will confirm your tracking number with an email or text.
If you need to amend any details, such as delivery address, please contact us within the next 24 hours of you placing the order at firstname.lastname@example.org. Once an order has been shipped it cannot be cancelled or amended.
All main US deliveries are sent out via USPS Standard Shipping.
International Shipments are sent out via FedEx. Tracking numbers can be entered to the relevant site below. FEDEX TRACKING
Care & Warranty
Our jewelry is designed to last a lifetime, however even the strongest metal on Earth needs to be handled with extra care. Please follow the list below to get the best out of your purchase.
Home-made products are far better than the expensive commercial stuff!
Here are a few tips:
• Add a few small drops of washing up liquid into warm water;
• Soak a piece of jewelry in at a time leaving it for about 30 minutes;
• Using a soft old toothbrush, gently brush the jewelry in circular motions;
• Rinse the jewelry being careful not to drop it down the drain;
• Gently dry the jewelry with a lint-free cloth or paper towel;
• If possible use a hair dryer at the lowest setting and cool temperature as metal absorbs heat;
• Hold it about 20 cm distance and let the air flow dry the jewelry.
Handle these precious pieces with care. Store in a safe place, such as a jewelry box or the provided pouches to avoid getting the jewelry tangled and scratched. Put the jewelry last when getting ready. 🍒
Avoid wearing the jewelry when doing strenuous activities such as exercising, gardening or any domestic housework. Do not let the jewelry get into contact with chemicals like, perfumes, lotions, hairspray or make up. Avoid wearing the jewelry to bed. Do not, use abrasive cleaning products while wearing the jewelry.
If you believe that your item has a manufacturing defect, don’t be shy. Return it back to us for an inspection within 100 days of the delivery. If we confirm your piece is faulty we will offer you a Complimentary Repair or a Replacement if required. Upon inspection, if we determine your piece it not caused by a manufacturing defect, we will email you and provide you with a quote if the item is repairable. At this time, shipping and handling fee will only be covered for customers in the US. For the rest of the world, please drop us a note at email@example.com
Returns & Exchanges
You may Return or Exchange your item, up to 30 business days upon the delivery date. The item must be in the same condition it was delivered in the original packaging and without any damages. Final Sale isn’t eligible for exchange or returns. Custom Orders are closely accompanied via email with approval milestones and because of such involvement of the Head-designer, therefore they are non-refundable or eligible for returns or exchanges.